ChatAgent
The WhatsApp Commerce Platform for Southeast Asia. We turn conversations into revenue.
Our Mission
We're Building the Commerce Layer for WhatsApp
Southeast Asian businesses run on WhatsApp. We give them the tools to make it their best sales channel.
The Problem We Solve
- SMEs in SEA use WhatsApp as their primary sales channel
- No tools built specifically for WhatsApp commerce
- Massive revenue leaks from manual processes
- Operators burn out managing messages manually
Our Answer
- AI-native WhatsApp storefront and CRM
- Automation that feels like a human team
- Built from the ground up for SEA merchants
- More revenue, less operational overhead
Product
What ChatAgent Does
An integrated platform across the full WhatsApp commerce lifecycle.
WhatsApp Storefront
Product catalogue, cart, checkout, and payment — all inside WhatsApp chat.
AI Sales Automation
Instant AI replies, lead qualification, and follow-up sequences — 24/7, zero staff.
Repeat Orders
Purchase cycle detection and one-tap reorder flows to maximise lifetime value.
Customer Retention
Six retention workflows: win-back, loyalty, post-purchase, cross-sell, and more.
WhatsApp CRM
Unified customer profiles, tags, lifecycle stages, and a team inbox.
Analytics
Revenue attribution, conversion funnels, and retention cohorts from WhatsApp data.
Traction
Early Traction
Growing across e-commerce, F&B, retail, and professional services in Southeast Asia.
As of Q2 2025
Roadmap
Where We're Headed
- Q1 2025 Done
Core Platform Launch
WhatsApp Storefront, AI automation, and CRM — live for first 100 merchants.
- Q2 2025 Done
Retention Engine
Six retention workflows, loyalty rewards, and win-back campaigns.
- Q3 2025
Analytics & Integrations
Revenue dashboard, Shopify and Tokopedia integrations.
- Q4 2025
Regional Expansion
Malaysia and Philippines go-to-market. Multi-language AI support.
- 2026
AI Presentation Layer
Conversational AI that presents your business inside WhatsApp — interactive sales rooms.
Get in Touch
Let's Build Something Together
Whether you're a potential partner, investor, or enterprise customer — we'd love to connect.